30 Day Refund and Return Period: From the day you received the product, you have 30 days to request a refund or exchange. After this 30-day period, we unfortunately cannot offer refunds or exchanges. Money will be refunded in the same way you paid. Please contact us at support@sophiabay.com to initiate a return or exchange
Validity for refunds and returns: To be eligible for a refund or exchange, the item must be unused. An item that is not in its original condition, damaged or missing parts not caused by our fault cannot be refunded.
Return Shipping Costs: Customers are responsible for return shipping costs unless the product is defective or incorrect. You can check Return & Refund Policy
